Legal

Privacy Policy

Effective date: 22 April 2025 · Last updated: 22 April 2025

1. Who We Are

Amaya Chairs Ltd provides handcrafted ceremonial seating suites and accessories for Maiyan, Vatna, Haldi and Pithi celebrations.

For the purposes of UK data-protection law, Amaya Chairs Ltd is responsible for the personal information described in this policy.

2. Information We May Collect

Depending on how you contact or interact with Amaya Chairs, we may collect:

Your name
Telephone number
Email address
Preferred contact method
Ceremony type
Ceremony date
Venue town or postcode
The suite or design you are interested in
Information included in messages, emails, WhatsApp conversations, telephone calls or social-media enquiries
Booking and service information where you proceed with a hire
Technical information such as device type, browser information, approximate location, referring page and website usage data where analytics or security tools are enabled

Please do not send sensitive personal information unless it is genuinely needed for your enquiry.

3. How We Collect Information

We may receive personal information when you:

Submit an enquiry through the website
Contact us by email
Call us
Contact us through WhatsApp
Send a direct message through Instagram, Facebook, TikTok or another social platform
Discuss, confirm or change a booking
Interact with the website where analytics or essential security technologies are in use

4. How and Why We Use Personal Information

We may use personal information to:

Respond to enquiries
Check availability
Discuss a suite, customised design or ceremony requirement
Prepare, manage or update a booking
Arrange and communicate delivery information
Provide customer support
Keep appropriate business and financial records
Improve our website and customer experience
Protect the website and business from misuse or fraud
Meet legal, regulatory, tax or accounting obligations
Send marketing messages where the person has consented or where another lawful basis applies

Depending on the circumstances, we may rely on:

Steps taken at your request before entering into a contract
Performance of a contract
Compliance with a legal obligation
Our legitimate interests in operating, protecting and improving the business
Your consent, particularly for optional marketing or non-essential cookies

Where processing relies on consent, consent can be withdrawn at any time.

5. WhatsApp, Telephone, Email and Social Media

When you contact Amaya Chairs through WhatsApp, email or a social-media platform, the relevant provider may process information under its own privacy terms.

6. Cookies and Similar Technologies

The website may use technologies that are strictly necessary for security, navigation or functionality.

Non-essential analytics, advertising or social-media tracking technologies are not activated before a visitor has made a valid choice through a consent mechanism. Where optional analytics or other non-essential technologies are introduced, this policy and any separate cookie information will be updated to explain what is used, why, and how to accept, reject or change your choice.

This website does not currently use analytics or advertising tracking.

7. Sharing Personal Information

Amaya Chairs does not sell personal information.

Information may be shared only where reasonably necessary with:

Website, hosting, email, communications or technology providers
Professional advisers such as accountants, insurers or legal advisers
Contractors or suppliers supporting an agreed service
Government, regulatory, law-enforcement or tax authorities where required
Another party where disclosure is necessary to establish, exercise or defend legal claims

8. International Data Transfers

Some communication, hosting, analytics or technology providers may process information outside the United Kingdom. Where this occurs, Amaya Chairs will take the steps required under applicable UK data-protection law to protect the information.

9. How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including:

Responding to an enquiry
Managing a booking
Providing customer support
Resolving a complaint or dispute
Maintaining necessary financial and business records
Meeting legal, regulatory, tax or accounting obligations

10. Data Security

Amaya Chairs takes reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage method can be guaranteed to be completely secure.

11. Your Data-Protection Rights

Depending on the circumstances, individuals may have rights to:

Request access to personal information
Ask for inaccurate information to be corrected
Ask for information to be deleted
Ask for processing to be restricted
Object to certain processing
Request data portability where applicable
Withdraw consent where consent is being relied upon

These rights can be exercised by contactingamayachairs@outlook.com. Identity may need to be verified before a request is completed.

12. Complaints

Questions or concerns should first be sent to Amaya Chairs atamayachairs@outlook.com. Individuals may also have the right to complain to the UK Information Commissioner’s Office.

13. Third-Party Links

The website includes links to third-party services such as Instagram, Pinterest, Facebook, TikTok and WhatsApp. Amaya Chairs is not responsible for the privacy practices or content of those external services. Visitors should review the relevant provider’s privacy information.

14. Changes to This Policy

This policy may be updated when business practices, website features, technology providers or legal requirements change. The latest version will be published on this page with an updated revision date.

15. Contact

Amaya Chairs Ltd

This policy is a working draft prepared for the new Amaya Chairs website and should be reviewed by the business owner (and, ideally, a legal adviser) before public launch.